Admissions Clerk - Full-time

At Solaris HealthCare Lely Palms, located at 6135 Rattlesnake Hammock Rd, Naples, FL 34113. We understand that a significant change in health can be challenging. That’s why our mission is to provide top-quality care that helps our residents move forward and resume their normal way of life.

We believe that who we are and what we stand for is evident in our name. At Solaris HealthCare Lely Palms, we strive to care for each resident like family, recognizing that compassionate, personalized care can achieve limitless possibilities. By joining our team, you will be part of a dedicated group of professionals committed to supporting and uplifting our residents, ensuring they receive the best possible care to lead fulfilling lives.

Join us at Solaris HealthCare Lely Palms and make a meaningful difference in the lives of our residents every day!

Solaris HealthCare is hiring an Admissions Clerk to join our team!

Admissions Clerk duties

• Coordinate admissions appointments and tours for prospective residents/patients/students and their families.
• Process admissions applications and inquiries promptly and accurately.
• Collect, verify, and maintain accurate documentation related to admissions, including medical records, insurance information, and financial documents.
• Communicate effectively with internal stakeholders, including medical staff, administrative personnel, and other departments, to ensure seamless admissions procedures.
• Provide help and support to residents/patients/students and their families throughout the admissions process, addressing questions, concerns, and needs in a professional and compassionate manner.
• Ensure compliance with regulatory requirements, organizational policies, and confidentiality standards in all admissions-related activities.
• Assist with discharge planning and arrangements for residents/patients/students leaving the facility/institution, as needed.
• Participate in training and professional development activities to enhance knowledge and skills relevant to the role.

Admissions Clerk qualifications

• High school diploma or equivalent required; additional education or training in healthcare administration, customer service, or related field preferred.
• Previous experience in admissions, customer service, or healthcare administration preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities, with a customer-focused approach.
• Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.
• Proficiency in basic computer applications, including Microsoft Office Suite and electronic medical records systems.
• Commitment to maintaining confidentiality and upholding ethical standards in all interactions.